The Shape of Interviews
Interviews are anthills that we excavate and navigate with questions.
Dave's Research Co.
Research and strategy for growing product lines
Unbundling User Research
As user research is rebuilt into product practices, all its parts — not just the interviewing — must eventually be re-integrated.
Profiling Product Teams & Predicting Research Needs
We can build a simple profile to predict where, and what kind, of research support our teams will need.
External Loops vs. Internal Cycles
The value of research lies in external feedback loops. Its impact moves through internal operating cycles.
User Research and Its Inevitable Evolution
User research is evolving — inevitably, and somewhat predictably.
The Structure of User Experience
A model of how “UX” works, and the critical forces that drive the team's product development.
A Spectrum of Perspectives: Design, Product, and Business
To align with product, research must recognize and balance design and business perspectives.
Where UX Research Is Working
As research evolves, the practice will hook into the organization in new ways.
The Fundamental Research Question
Product teams must answer one question about their users: "what are they doing right now?"
Continuous Discovery vs. Research Projects
An emerging paradigm, in opposition to project-based research, equips product teams to make informed decisions in short cycles.
A Strategy and Wardley Mapping Primer
You should know the basic elements of Wardley Mapping for strategy.
User Models for Product Work
Each scale of organizational activity implies a different sets of models that drive product delivery and strategy work.
Growing Research in Product Organizations
The great mistake in building a research program is to focus on research itself. We must root our work into its larger context.
The Waves of Research Practice
Research rides three waves of technology: one receding, one rising, one forming in the distance.
2021 Harvest Sabbatical
Six weeks of harvest in the Douro Valley with the incomparable Luis Seabra.
The Researcher’s Journey: leveling up as a user researcher
Researcher growth: process mastery, technical competence, and organizational influence.
Blog
View all![Interviewing Intent [LC15]](/content/images/size/w600/format/webp/2024/11/models-without-text.png)
Language and Frames [LC14]
"When a group of people try to do something together, they usually fail."
4 min read
Patterns of Events [LC13]
Recurring patterns of events represent the ground truth: in both buildings and software systems.
4 min read