Dave's Research Co.

The Shape of Interviews

Interviews are anthills that we excavate and navigate with questions.

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Unbundling User Research

As user research is rebuilt into product practices, all its parts — not just the interviewing — must eventually be re-integrated.

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Profiling Product Teams & Predicting Research Needs

We can build a simple profile to predict where, and what kind, of research support our teams will need.

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External Loops vs. Internal Cycles

The value of research lies in external feedback loops. Its impact moves through internal operating cycles.

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User Research and Its Inevitable Evolution

User research is evolving — inevitably, and somewhat predictably.

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The Structure of User Experience

A model of how “UX” works, and the critical forces that drive the team's product development.

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A Spectrum of Perspectives: Design, Product, and Business

To align with product, research must recognize and balance design and business perspectives.

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Where UX Research Is Working

As research evolves, the practice will hook into the organization in new ways.

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The Fundamental Research Question

Product teams must answer one question about their users: "what are they doing right now?"

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Continuous Discovery vs. Research Projects

An emerging paradigm, in opposition to project-based research, equips product teams to make informed decisions in short cycles.

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A Strategy and Wardley Mapping Primer

You should know the basic elements of Wardley Mapping for strategy.

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User Models for Product Work

Each scale of organizational activity implies a different sets of models that drive product delivery and strategy work.

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Growing Research in Product Organizations

The great mistake in building a research program is to focus on research itself. We must root our work into its larger context.

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The Waves of Research Practice

Research rides three waves of technology: one receding, one rising, one forming in the distance.

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2021 Harvest Sabbatical

Six weeks of harvest in the Douro Valley with the incomparable Luis Seabra.

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The Researcher’s Journey: leveling up as a user researcher

Researcher growth: process mastery, technical competence, and organizational influence.

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