I (Dave Hora) am a product consultant and research builder based in Porto, Portugal, working with product leaders and their teams as Dave's Research Company. I write a newsletter about product strategy on this site. I'm learning to make wine — my 2021 vintage was finally released in 2026 — and I'm a practicing brown belt in Brazilian jiu-jitsu.
In-house to Consulting
Out of school, I spent a terrible year and a half as a database technician, maintaining financial records for the Administrative Office of the US Federal Courts. I wanted to work in technology to help people, but I was helping a federal contractor overcharge the government by manually fixing rounding errors. I was strongly encouraged to stop writing workflow automation because it reduced our billable hours.
I got connected to the field of User Experience in 2010, and left for San Francisco to work as a designer at a family safety mobile startup. My motivation was rooted in the people we were building for and what they really needed — which we didn’t understand well, to my vocal dismay. A smart product leader offered me the chance to become their first UX Researcher, and I spent another year and a half learning how to inform better product decisions. I went on to establish research programs as the first researcher at four other product companies in San Francisco, including Instacart and PlanGrid, and then at the scientific network ResearchGate in Berlin.
To adapt and improve each organization, I had to learn how the larger engine of product development worked. Over a decade, I saw product teams fall into a recurring pattern of problem, ignoring the critical relationship between product surface area and users’ existing behaviors. In 2020, I left Berlin for Portugal to build a consulting practice around that larger scope of problem. (See more about my work.)
Influence and impetus
My work and writing pulls on an academic background of cognitive science and Human-Computer Interaction, the arduous and gratifying process of learning Brazilian jiu-jitsu (I'm currently at brown belt, training no-gi), wide-ranging reading, and the architect Christopher Alexander's structural approach to complexity.
With the tradeoff of certainty, consulting offers a benefit I was unable to achieve in-house: scheduled discretionary time. Each year I take a 4–6 week sabbatical like the wine harvest, sake season, or a very long walk. Since 2020, I've walked four Caminos de Santiago: the Portuguese, the Primitivo, the Invierno, and most recently, the Camino del Norte — about 840km during five weeks of walking.
Talk and Workshop Index:
- Rethinking Interviews: Two Perspectives on Navigating Conversations Talk with Dr Lisa Koeman — April 2025, UXInsight Festival
- The Future of UX Research Podcast with Judd Antin and Christiana Lackner — June 2024, Awkward Silences
- The evolution of user research Podcast — April 2024, The Optimal Path
- Navigating the future of UX research Podcast — April 2024, Insights Ulocked
- Our Discomfort with Research Democratization Podcast — October 2023, Scaling Research
- Re-integrating Research into Product and Design — Miro (private design talk), August, 2023
- Research That Influences Workshop — Rosenfeld Media Advancing Research, March 2023
- Advice for Establishing Research — December 2022, Rosenfeld Media Advancing Research
- Research Ops: Research Skills Framework Workshop— May 2022, UX LX Conference
- A Research Skills Evolution — March 2021, Rosenfeld Media Advancing Research
- The Research Skills We Need to Succeed — February 2021, UXRConf Anywhere
- The Power of Pattern Language — September 2020, EuroIA Conference
- Working with the Research Skills Framework workshop — September 2020, UXinsight Festival (with Tomomi Sasaki)
- Tools for the Trek — February 2020, Interaction 20 Milan (w/ Tomomi Sasaki)
- Shaping Effective Research — October 2019, IXDA Berlin
- Elevating Design: Create a strategic plan to increase your impact — September 2019, EuroIA 19 (w/ Alissa Briggs)
- Considering Research: function & impact — June 2019, User Research London
- Research: Goal, role, having an impact — June 2019, Strive UX Research
- Lean Learning: Applied UX Research — October 2018, Develop Denver
- "Maps & Markers: enacting a strategy to transform your design team" — August 2018, Adaptive Path UX Week (w/ Alissa Briggs)
- Lean Learning: Applied Product Research — May 2017, NASDAQ's "The Center"
- UX Research for Live Products — January 2015, ConveyUX
